Senior Sales Associate, Kildare

Coach, a global fashion house, is looking for a Senior Sales Associate to help achieve store sales, productivity, and service goals.

Key Responsibilities

Understand how individual productivity impacts the store

Behave like a brand ambassador

Model sales behaviors taught in company sales training programmes, including omni‑channel sales and virtual selling services

Maintain high energy on the sales floor

Consistently achieve sales goals

Work with multiple customers simultaneously

Anticipate and meet customers’ needs

Serve all customers according to the Coach Experience standards

Participate as a team member and encourage the team to meet and exceed performance standards

Contribute to building a team culture in which everyone can show up as themselves and feel seen and heard

Champion company initiatives and support management decisions, owning and driving outstanding customer service

Demonstrate professional ethics

Requirements

Previous management experience in a luxury retail service environment preferred; a combination of education and experience will be considered

Current knowledge of fashion trends and competition in the marketplace

Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie‑talkie use, ability to read price/release sheets

Excellent oral and written communication with customers and team; ability to maneuver the sales floor and meet moderate stockroom lifting and store‑climbing requirements

Ability to work a flexible schedule to meet the needs of the business, including weekends and public holidays

Eager to learn techniques for live‑stream shopping, introduce products, demonstrate features and benefits, and work with the social‑selling team to create short videos

Social media knowledge and keen understanding of trends on social media platforms

Ability to engage customers in signing up for Brand marketing&clienteling communications to drive repeat purchase and loyalty

Ability to work in a fast‑paced environment

Strong English language proficiency (for EU)

Schedule Ability to work a flexible schedule to meet business needs, including nights, weekends, peak busy season, high‑traffic retail days, and public holidays.

What Coach Can Offer You

An inclusive, innovative, and fun working environment

Internal mobility and career progression

One paid volunteering day per year and opportunities to volunteer with global projects

Learning and development opportunities with our Ambassador Programme

Regular social events

Equity, inclusion, and diversity initiatives which include employee resource groups and regional inclusion councils

Attractive employee discount

Compelling incentive programme

Tapestry is an equal‑opportunity and affirmative action employer. All employment decisions are based on an applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration and are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, citizenship, disability, marital status, military status, pregnancy, or any other legally recognised protected basis prohibited by applicable law.

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