Assistant Service Manager, Parkwest, 

We have a vacancy for an Assistant Service Manager in our Dublin depot. The successful candidate will be responsible for aiding in the day to day running of a busy service department.
The ideal candidate must have a management & technical background preferably in construction plant equipment or motor trade, display excellent communication, administrative and organisational skills and be commercially orientated.
Duties and Responsibilities:
• Liaise with service engineers on a daily basis
• Pre plan and co-ordinate work for a team of engineers
• Compile and liaise with customers regarding quotations for repairs
• Deal with customer queries in a timely manner
• Communicate with other departments in the business where relevant
• Weekly / Monthly reporting
• Promptly resolve account queries where necessary
• Update and communicate effectively with Service Manager/Director
• Manage expectations for significant customer base
Key Experience and Skills:
• 3 years relevant experience preferable
• Excellent communication skills on all levels
• Knowledge of construction plant equipment or motor trade a distinct advantage
• Strong computer knowledge including Microsoft Office
• Strong administrative skills
• Deadline focused with the ability to prioritise tasks
• Customer service orientated
• Ability to work on own initiative
Full-time Role: Monday to Friday 8.30-5.30.