Homecare Supervisor Laois, Portlaoise

Home Care Supervisor Laois Region Following continued growth and expansion across Laois, Comfort Homecare is recruiting a Home Care Supervisor to support operational coordination and scheduling.

About the Role As Home Care Supervisor, you'll be an integral part of a high-performing team, working alongside the Home Care Manager to lead, support, and develop our healthcare staff. You'll ensure we consistently deliver quality care to the highest standards while supporting our clients to live as independently as possible in the comfort of their own homes. This role requires strong organisational abilities, excellent networking skills, and solid IT proficiency. You can expect an extremely rewarding career ensuring we deliver outstanding care to our community.

What We Offer

40 hours per week

Rotational weekend schedule

Enhanced bank holiday rates

Company fuel card

Comprehensive training with ongoing support for professional development from the Home Care Manager and HR team

Career progression opportunities within Comfort Homecare

All required technology (laptop, phone, etc.) provided.

Key Responsibilities Community-Based Duties

Report directly to the Home Care Manager

Conduct spot checks with Healthcare Assistants in the community

Complete client reviews to assess ongoing care quality

Keep all healthcare staff informed of company policies, procedures, and updates

Carry out client assessments and maintain records on the company IT system

Act as the primary liaison between the company, clients, and their families

Ensure all client home files are maintained in proper order

Coordinate staff shadowing arrangements with the Home Care Manager/Scheduling Team, ensuring Health&Safety compliance

Provide emergency cover and rapid response for new care packages and hospital discharges

Monitor and evaluate care quality, reporting concerns to the Home Care Manager

Support care team development and training

Collect journal notes from clients' homes

Deliver care plans, log sheets, gloves, and PPE to client homes as needed

Assist with Healthcare Assistant recruitment alongside the Home Care Manager and HR department

Office-Based Duties

Update online system documentation including reviews and spot checks

Develop weekly work plans with the Home Care Manager

Create systematic spot check schedules for healthcare staff

Manage filing and documentation

Provide scheduling support to coordinators during emergencies

Attend weekly team check-ins as required

Participate in weekly meetings with the Home Care Manager

Support regional growth initiatives in conjunction with the Home Care Manager

Weekend Responsibilities

Liaison with weekend scheduler

Carer spot checks and appraisals

Category B sign-offs

Shadow call sign-offs

Carer introductions to new clients

Client reviews and reassessments

Emergency care calls to cover staff absenteeism

Weekly time management planning

Essential Requirements

Relevant health or social care background

Full QQI Level 6 Major Award in Healthcare Support or equivalent qualification

Excellent verbal and written communication abilities

Valid full clean driving licence with access to a vehicle

Availability for a 5-out-of-7-day weekly schedule

Outstanding interpersonal skills with an empathetic approach

Proficient IT skills, particularly Microsoft Office

Strong organisational capabilities and efficient time management

About Comfort Homecare Established in 2021 by Dara Shortt– an acclaimed healthcare leader honoured as 'Local Businesswoman of the Year 2023' and awarded 'Business All-Star Accreditation 2025', Comfort Homecare has expanded to over 300 dedicated team members nationally while preserving our welcoming, family‑centred ethos.

We're continuously seeking caring, empathetic professionals to support our mission to "put tenderness back into homecare." We understand how crucial homecare is in maintaining wellbeing, independence, and the irreplaceable comfort of home surrounded by family.

Comfort Homecare is distinguished for providing personalised, premium‑quality care while fostering an environment where every colleague feels valued, supported, and appreciated.

Our skilled care professionals collaborate with clients, families, and medical practitioners to develop comprehensive, tailored care plans honouring each individual's specific requirements.

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