Service Desk Quality&Customer Experience Coordinator, Portlaoise

A dynamic service organization in Portlaoise, Ireland, is seeking a Service Co-Ordinator to ensure ticket management and quality across service delivery. The ideal candidate will have excellent customer-facing skills and be adept at communication. Responsibilities include monitoring call quality, managing complaints, and streamlining feedback processes. This role also focuses on compliance with standards and internal reporting. The position offers numerous benefits, including a pension scheme and development opportunities.#J-18808-Ljbffr