Sales Agent - Fuel Card, Portlaoise

Brief Description Certa Ireland welcomes applications from people of diverse backgrounds and abilities. We are committed to providing reasonable accommodations for applicants and employees with a disability. Should you have a reasonable accommodation request please email .

Certa Ireland is a wholly owned subsidiary of DCC plc and is part of the Energy Division of the Group. We were born out of the combination of successful Irish energy brands. We are one of the country’s leading home heating oil, commercial fuel, and agricultural diesel suppliers, in addition to other business divisions including retail forecourts, fuel card services and lubricants. In recent years Certa Ireland has grown with the acquisition of Campus Oil, Jones Oil, two lubricant businesses,and the establishment of the Certa forecourt network. What unites each of these brands is a powerful entrepreneurial spirit, a culture of high performance and agility and is underpinned by exceptionally strong customer service.

DCC plc is one of Ireland’s most successful organisations, operating in various sectors including Energy, Technology and Healthcare. With annual sales of over €18 billion, and operations in 21 countries spanned over 3 continents, DCC employs more than 15,400 people around the globe. Being a part of our parent company means that while we retain the agility and local resonance of a smaller organisation, we also benefit from the strength and scale of our parent company.

Objectives of this role

Serve as the lead point of contact for all Fuelcard customer account management matters.

Build and strengthen client relationships to achieve long‑term partnerships, identify areas of improvement to meet commercial targets.

Develop a thorough understanding of our products and service offerings to better upsell and cross‑sell to customers.

To develop and secure sales opportunities of the products and services; reactively or proactively.

Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met.

Responsibilities

Responsible for selling Fuelcard to new and existing Commercial (Business) customers throughout Ireland.

Responsible for the growth, development, and retention of an assigned commercial customer book.

Interact professionally with potential customers via phone, email, telephone conferencing, webinars, and face to face.

Responsible for generating new business development using a broad range of approaches with success measure by volume (litres) sold, new customer secured, margin and CPL achieved.

Negotiate contracts, rebates/discounts offered to maximize profits.

Monitoring various customer reports ensuring retention levels are maximised.

Reporting regularly to your manager on Sales Pipeline, Prospects&Customer Retention.

Achieving monthly targets– volume, margin, new business, and outbound calls

Identify upsell, cross‑sell, and renewal opportunities and communicate with the sales team regularly

Prospecting new business through telephone and email‑based selling throughout Ireland. Key areas include:

Proactive researching and generation of leads.

Targeting new business prospects, developing relationships

Attend customer meeting (when applicable)

Responsible for processing manual transactions, monthly statements/invoices/new cards, and Fuelcard renewals.

Display own initiative to develop and maintain a pro‑active attitude towards customer and customer requests.

Liaising with other departments including accounts and credit control.

Taking ownership for customer queries or issues, where possible providing "First Call resolution".

Required Skills And Qualifications

2+ years’ experience in a sales or customer service role. Proven track record of meeting or exceeding quotas.

Must be data and intelligence‑driven and possess exceptional skills in relationship‑building, negotiation, and business plan execution.

Strong written and verbal communication skills.

Excellent organisational skills and attention to detail.

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