Butler, Portlaoise

Job Description This is an ideal opportunity for an outgoing individual who thrives on offering excellent customer service and loves to communicate with others. This is a dynamic and busy role in our Front of House and has direct communication with our guests.

This is a full time permanent position, 5 days over 7 days, shift work. Three shift patterns available spanning the hours of 8 am to 8 pm. Occasional night work for cover.

The duties include (but are not limited to):

Welcome our guests on the steps of the House as they arrive

Meet and greet our guests

Responsible for guest luggage and parking of expensive vehicles

Assist guests in their allocated rooms

Have an almost constant presence in the public areas and entrance hall

Answer the house telephone in a courteous and helpful manner, taking messages on behalf of guests and management and ensuring such messages are passed on promptly and accurately

Offer the best possible advice to guests on the House and Demesne and complete daily house tours

Assist guests with all Demesne activities

Issue and maintain all sports equipment and golf buggies

Restock, clean and maintain all public fireplaces

Keep public areas tidy and check on guests without intruding on their privacy

Help other departments when necessary

Converse with guests, provide information and direct them as required

If you are a team player, have a passion for customer service, have excellent communication skills and want to work in a 5 star luxury property surrounded by natural beauty, then we want to hear from you.

Additional Information

Please only apply if you are legally able to work in Ireland

Excellent Employee Benefits on offer, including a generous service charge and gratuity policy

Rural location and small property (21 bedrooms) with limited staff accommodation available, which is a short distance from the property.

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