Butler, Portlaoise

This is an ideal opportunity for an outgoing individual who thrives on offering excellent customer service and loves to communicate with others. This is a dynamic and busy role in our Front of House and has direct communciation with our guests.

This is a Full time permanent position, 5 over 7 days, Shift work. 3 shift patterns available spanning the hours of 8am - 8pm. Occasional night work for cover.

The duties include (but are not limited to:)

• Welcome our guests on the steps of the House as they arrive
• Meet and greet our guests
• Responsible for guest luggage and parking of expensive vehicles
• Responsible to assist guests to their allocated rooms
• To have an almost constant presence in the public areas and entrance hall.
• Answer the house telephone in a courteous and helpful manner. Taking messages on behalf of guests and management and ensuring such messages are passed on promptly and accurately.
• Offering the best possible advice to guests on the House and Demesne and complete daily house tours
• Assisting guests with all Demesne activities.
• Issuing and maintaining all sports equipment and golf buggies.
• Restocking, cleaning and maintaining all public fireplaces
• Keeping public areas tidy and checking on guests without intruding on their privacy.
• Helping other departments when necessary
• Conversing with guests, providing information and directing them as required. 

If you are a team player, have a passion for customer service, have excellent communication skills and want to work in a 5 star luxury property surrounded by natural beauty - then we want to hear from you.

• Please only apply if you are legally able to work in Ireland
• Excellent Employee Benefits on offer including generous service charge/gratuity policy
• Rural location and small property (21 bedrooms) so limited staff accommodation available which is a short distance from property.