#10737 - Retail Assistant Manager, Batterstown, 32-34k

#10737 - Retail Assistant Manager, Batterstown, 32-34k Job Openings #10737 - Retail Assistant Manager, Batterstown, 32-34k

About the job #10737 - Retail Assistant Manager, Batterstown, 32-34k Job purpose:

Ensure the site operates efficiently and effectively and provides our customers with the very best customer service and fresh food offering at all times in a clean, safe environment. To support the Site Manager and take full responsibility for the site in Site Managers absence.

Main Tasks and Responsibilities:

Customer Service

Pro-actively deliver excellence in customer service at all times

Ensure that customer satisfaction is the number one priority and consistently deliver and exceptional service by displaying I-CARE service excellence behaviours

Professionally handle all customer queries and complaints in line with company policy, in a timely manner and escape where appropriate

Store Operations and standards

Support the Site Manager in the efficient day-to-day running of retail unit

Ensure that the store reflects companies standards of merchandising, presentation and Customer Care

Ensure and maintain the level of hygiene to the highest standard throughout the store and compliance by all staff members to the same

Ensure all operational checklists are followed on a daily basis across the shop and forecourt

The ideal candidate will have:

Minimum 2 years experience in a Supervisory/ Management position;

Levels 1&2 knowledge of food safety is a distinct advantage;

Excellent communication and delegation skills;

Highly driven with a strong work ethic;

Passion for retail and customer excellence.

Thrive in a fast-paced working environment.

Some of our benefits include:

Competitive salary&flexible working arrangements

Staff Discount

Paid Family Leave including Maternity&Parental Leave

Enhanced annual leave entitlements up to 27 days

VHI Health Insurance Funded Scheme

Colleague Assistance Programme- GP Online&Counselling Service

Employee Referral Bonus

Travel&Bike to Work Scheme

Save as you earn Scheme

Mileage Scheme

Ongoing training, appraisals and career progression opportunities

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