Accommodation Supervisor, Sligo

Job
Summary:

The
Accommodation Supervisor is responsible for overseeing the daily operations and
staff within the accommodation facility to ensure exceptional guest experiences
and smooth operations. This role involves managing guest services, supervising
accommodation staff, and maintaining high cleanliness, safety, and guest
satisfaction standards.

 Key
Responsibilities:

 Staff
Management:

•  Train, supervise, and schedule accommodation staff and
  other support staff.
• Foster a positive work environment, and encourage teamwork,
  collaboration, and open communication.

 Operations
Management:

• Oversee daily operations, including room assignments, housekeeping
  schedules, maintenance requests, and inventory management.
• Coordinate with housekeeping, maintenance, and other departments
  to ensure efficient workflow and resolve operational issues.
• Monitor and maintain the facility's cleanliness, safety, and standards.
• Enforce safety guidelines and protocols to protect employees and
  maintain a safe working environment.
• Stay updated on health and safety regulations pertaining to
  Accommodation operations.
• Work Closely with the Accommodation manager to ensure Standards kept at the highest level 
• To
  Ensure assigned rooms, bathrooms, corridor areas and public areas are cleaned
  to the standards, using only approved chemicals/cleaning materials and
  equipment and to ensure stocks of bathroom and bedroom items are replenished to
  correct standards.
  
• To
  receive customer complaints in a courteous and sympathetic fashion and to
  report to your manager immediately. 
  

Please note that the above job specification is not exhaustive and is
subject to change as the business demands.