Investment Operations Manager - Loan Operations, Dublin 2

SEI Investments is a leading global provider of asset management and investment technology solutions.The company’s innovative solutions help corporations, financial institutions, financial advisors, and affluent families create and manage wealth. SEI is a people focused organization which encourages and recognizes employee development as being a critical component in the provision of excellent client service. An open, collaborative and detail oriented environment underpins this business objective.

Whilst the parent company has its principal offices in the United States, the SEI Group comprises operating subsidiaries in the EU, UK, Cayman Islands and Canada. The SEI Group’s operations in Ireland are carried out through three entities based in Dublin that conduct the Group’s business of managing proprietary UCITS and AIF funds, as well as providing administration and depositary services to funds established by third party investment managers. 

Position Description:

The Investment Operations Manager will be responsible for the oversight of the Loan Operations team. The teams core responsibility is the maintenance and processing off all life cycle events for Private Credit, managing client deliverables and developing best in class processes to meet the evolving private loans market.

The manager will oversee a team of Loan operation SME’s who specialize in servicing private loans.

What you’ll do:

Manage all client deliverables and team deliverables, maintaining best practices.

Create and implement operational standards and procedures across the team.

Assist with the professional development of staff and supervisors.

Become an SME on the team for processing complex life cycle events such as restructures.

Stay abreast of current industry developments.

Maintain a good working relationship with clients, Internal accounting teams, vendors, loan agents and internal relationship managers across a global team.

Manage resource planning of the team including partnering with other teams.

Train, coach and mentor new employees; develop and motivate staff within their team.

Ensure client service excellence and query resolution on a timely basis.

Participate in and/or lead department initiatives & group projects as appropriate, in particular those related to operating model improvements and operational efficiencies.

What you bring to the table: 

At least 10 years’ experience in Alternative funds with a minimum of 5 years of private credit/loan operations experience;

4 of which should be at a supervisory or management level.

Knowledge of portfolio accounting systems.

Knowledge of Power BI, Alteryx automation tools desirable.

B.S./B.A. in Accounting/Finance or related field.

Attributes we value: 

… And are essential to the role:

Strong written and oral communication skills.

Strong organizational & analytical skills.

Individual who takes initiative & ownership of assigned responsibilities.

Problem solving, ability to look at complex activity and create dynamic solutions.

Experience of Project Management.

Experience of Vendor Management.

Benefits you can expect:

Healthcare for yourself, your spouse and any dependents up to the age of 18 years. Pension Scheme. Tax Saver Travel Benefits. Bike to Work Scheme. On-site Gym with Fitness Classes and 1:1 PT Sessions. Club Supplement. Education Assistance. Competitive Family & Annual Leave Entitlements as well as 2 Paid Volunteer Days per year. Life Assurance. Annual Employee Share Participation Scheme.

We are focused on ensuring a healthy work-life balance and offer a hybrid working model and flexible working hours.