AR Clerk fixed term contract, Waterford

A vacancy has arisen for an Accounts Receivable Clerk at Glanbia Business Services. This is 12 months Temporary Contract, and will report to the Credit Controller.

Key Elements of the Role

The duties of an Accounts Receivable Clerk include collection calls and correspondence, in a busy, fast-paced and goal oriented Accounts Receivable team

Providing customer service regarding collection issues, application of customer payments, process and review account adjustments, elevate discrepancies and settlement issues.

Responsible for monitoring, maintaining and reconciling assigned accounts

Establish and maintain a positive relationship with other departments and customers to enhance customer service

Accountable for reducing delinquency for assigned accounts and reconcile customer disputes in a timely manner as they pertain to payment of outstanding balances that are due

Communicate and follow up effectively with sales teams regarding customer accounts on a timely basis.

File and maintain appropriate records in compliance with credit policy

Adheres to all department and company policies and procedures; and meets defined goals and activity metrics such as DSO and cash collections targets

Perform ad-hoc analysis, projects and other assigned tasks and duties necessary to support the business unit.

Location This role will be located across 2 days per week in Dungarvan, Co Waterford with hybrid working in place.

Skills&Experience

1-2 years relevant experience, preferably in an accounts receivable or credit control role in a multinational environment

Knowledge of Billing and Collections processes

Strong verbal and written communication skills with the ability to communicate in fluent English, in a clear manner to colleagues and customers.

High attention to detail and ability to handle large data reports with an excellent degree of accuracy.

Strong excel, analytical and SAP skills are a requirement.

Previous knowledge of working on customer portals is desirable.

The energy, enthusiasm and drive to make it happen.

A team player who has the ability to motivate others, making it fun while getting the job done.

Enjoys working in a fast-paced, innovative environment where the focus is on continuous improvement and the challenge to make it better.

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