Administrative Biologist, Waterford

Key things you want to know about this role: Position Title: Administrative Biologist

Location: Waterford, WI

Pay Range: $42,000-$45,000 Annually commensurate with experience

About Us We are seeking a full‑time Administrative Biologist in our Waterford, WI office. We are a full‑service lake and pond management specialty company. This company was built on providing unwavering quality solutions and products to our customers! It ALL begins with the employees hired to provide a professional level ofservice in the field, or at the office.

Position Summary You will receive on‑the‑job training for the needed skills to be successful, and we also provide continuing education opportunities. Responsibilities include oversight and response to customer service inquiries via telephone and in‑office. This role will assist with customer needs and provide administrative support for the team and branch manager.

Essential Duties

Perform excellent customer service with all customers, both in person and via telephone

Assist Aqua Services management team with material“issues” and tasks needed to be completed

Ensure inventory is managed appropriately and adjustments are made when needed

Conduct spot checks of materials, high value items, and high turnover inventory regularly to ensure accuracy

Coordinate the collection of credit card receipts and submission process for the team

Assist branch manager with any follow‑ups needed to be performed with customers

Perform projects as needed for the branch manager

Assist with creation and coordination of estimates

Communicate estimates to customers

Inform clients of new equipment options

Qualifications

Associate’s Degree or higher in Biology, Water Resources, Fisheries related course study, or equivalent work experience

Must be well organized, highly motivated, and willing to work well with a team of professionals

Proficiency in Microsoft Office

Excellent communication skills, both verbal and written

Excellent phone and cold calling skills

Exceptional customer service skills

Strong listening and sales skills

Comprehensive Benefits

Multiple health plans to choose from, including the ability to participate in an HSA.

Dental, Vision, and Company Paid Life Insurance

12 Paid Holidays per year

Generous PTO

401(k) with Generous Company Match

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

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