Front Desk Receptionist, Wexford

Monart 5 Star Destination Spa Hotel have a vacancy for a Receptionist to join our Front Office team.

Responsibilities

To greet guests on arrival with a warm and professional friendly manner.
To check in and out guests efficiently using the Reslynx Reservation System whilst adhering to our SOPs and Shift Plan.
To communicate our services and facilities to guests as required.
To deal with request, queries and suggestions quickly and efficiently.
To ensure that the guests needs and requirements are met.
To take all reservations and ensure that all changes are updated in the hotel system accordingly.
To promote and up sell the hotels facilities at all times.
To answer the telephone in a warm and friendly manner and to divert calls to the relevant and correct extension and to take detailed messages as required.
To ensure that billing is correct and carried out in accordance with our SOPs.
To become familiar with all other procedures for reception.
To adhere to all the hotel polices including Customer Care, Health & Safety, Fire Safety, Security.
To provide support where necessary in other areas of the hotel.
To be patient and organised and be able to deal with a multitude of tasks and have the ability to prioritise these tasks.

equirements

At least one years’ reception experience working within a 5 star market or very high standard 4 star hotel. in a 4*or 5*hotel would be preferable, however full training will be give to the right candidate.
Excellent interpersonal skill
Be fluent in both written and spoken English.
Working knowledge of a hotel system preferable
Working knowledge of the Internet, Excel and Word
be organised and have the ability to prioritise.

Benefits include:

Opportunity to work in an established 5 Star Hotel
Flexible Working Hours
Onsite parking
Staff discount
Employee recognition awards
Meals provided
Excellent career development
Uniform provided
Employee assistance programme
Job Types: Full-time, Permanent

Expected hours: 40 per week.

Please email cv to Work Type:Full Time Work Duration:Permanent Location:Wexford