Night Manager - Arklow, Wicklow

Flexsource are currently seeking a professional, confident, and reliable Night Manager to oversee Our Clients hotel overnight operations. This role is critical in ensuring guest safety, security, and exceptional service standards throughout the night, while supporting a smooth transition between evening and daytime operations.

The ideal candidate will be an experienced hospitality professional with strong night audit knowledge, front office expertise, and the ability to lead and support junior team members during overnight shifts.

Key Responsibilities

Manage the hotel’s overnight operations, acting as Manager on DutyServe as the main point of contact for guests during night hours, handling late arrivals, early departures, and guest queriesEnsure effective handover communication between night and day teams, liaising with Front Office, Housekeeping, Food & Beverage, and SalesMonitor and maintain high service standards across all departments during the shiftComplete the night audit, ensuring accurate financial closure and system rolloverAssist with and supervise meeting and event room setups and breakdownsEnsure the safety and security of guests and staff, including regular patrols, fire walks, CCTV monitoring, and incident responseMaintain accurate logs and reports of incidents, guest feedback, and unusual activityTrain, guide, and support junior night team membersEnsure all public areas are clean, secure, and prepared for the following day’s operations

Requirements

Minimum of 2 years’ experience as a Night Manager in a hotel environmentStrong knowledge of front office operations, guest service, and night audit proceduresExperience with meeting room and function space setupsPrevious supervisory or training experience is a strong advantageExperience using hotel systems such as Hotsoft is preferredAbility to work independently and confidently during overnight shiftsExcellent communication, problem-solving, and guest relations skillsStrong understanding of health & safety, emergency response, and fire evacuation procedures