Support Worker - CE Scheme - Tiglin Challenge Ltd, Ashford

Eligibility to participate on CE is generally linked to those who are 21 years or over and in receipt of a qualifying social welfare payment for 1 year or more or 18 years and over for certain disadvantaged groups. Your eligibility will have to be verified by the Department.

Job Description This is a developmental opportunity, no experience necessary. Accredited training will be provided to support your career.

Tiglin Challenge is seeking a CE Support Worker to join our Ashford Men’s Residential Programme. This role involves providing direct support, supervision, and guidance to residents as they progress through their recovery journey in a structured residential setting.

Key Responsibilities

Provide day-to-day support to residents through supervision, intervention, and engagement

Support residents with medication routines and maintain accurate medical log records

Assist in arranging health appointments when required

Facilitate group activities and group work sessions

Support Key Workers with care plans and resident casework

Record resident activities and progress on internal systems (e.g. ECASS)

Report all serious incidents to the Team Leader / Key Worker in line with safeguarding policies

Maintain a safe, secure, and high-quality living environment

Mediate disputes and encourage cooperation through brief interventions

Assist with referrals and linking residents with relevant community services

Complete administrative duties including documentation, reports, and incident logs

Actively participate in staff meetings and team communication

Adapt to changing priorities in line with organisational needs

Teamwork&Professionalism

Work collaboratively with the Centre Manager, Key Workers, and wider staff team

Demonstrate a positive, professional, and enthusiastic attitude at all times

Represent Tiglin Challenge positively when engaging with residents and external agencies

Maintain professional boundaries, self-awareness, and conflict‑resolution skills

Skills&Attributes

Strong interpersonal and communication skills

Ability to support individuals with complex needs

Good organisational and record‑keeping skills

Ability to work independently and as part of a team

Willingness to learn internal systems and safeguarding procedures (training provided)

Previous experience is desirable but not required, in line with CE ethos

Eligibility This position is funded under the Community Employment (CE) Scheme. Applicants must meet Department of Social Protection eligibility criteria.

Sector: human health and social work activities

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